Secure payment 

Our secure payment

Payments through our site are completed through our third party payment processor Barclaycard CPI, who use an SSL secure connection for peace of mind of your credit card and payment details.

Using Visa/Mastercard

We use the payment processor Barclaycard to process our payments. This means that you can be sure that your details are safe.  For our security and yours we have signed up to the Verified by Visa and Secured by Mastercard program.  If you have not already set this up - you may do so at checkout, it is strongly recommended you take part in this scheme as it ensures that your card cannot be used by fraudsters online.  Unless you receive an email from us, or see an error on screen, you can safetly assume that your credit card has been processed.  If there is a problem with an order payment you will receive an email usually within 24 hours.  It is mainly due to one of these problems - you have used a card we do not accept, for example American Express, or you have not entered your security credentials correctly.

All of the fees for card processing that we use, including the extra security Verified by Visa and Secure by Mastercard are covered by us.  In other words you can use these fantastic service free of charge to process you credit and debit card payments. Barclaycard CPI is a third party processor that is owned by Barclaycard and is one of the most renowned processors on the internet. If you process a payment with them, it will be transmitted through their secure authentication pages, and they will not be able to view nor keep your card details on file.

In the event of you being unable to use our online payment systems or if you feel uncomfortable inserting your card details over the internet, please feel free to contact our 24 hour support team where they will be able to make your order there or help you with any concerns you may have.